What to know before you schedule:
* Guests must be 16 years or older to use the spa.
* When scheduling, please let us know if you have a gender preference for your therapist.
* Please arrive 30 minutes prior to your appointment to make sure you have plenty of time to get checked in, shown around and set up with a locker.
* We recommend that you schedule your services at least two weeks prior to your arrival.
* Any cancellations without a 8-hour notice will be charged 50% of the total service. “NO-SHOW” appointments will be charged in full. Group cancellations will be defined in spa contract.
* For your convenience, a 20% gratuity will be added to all packages as wellas group contracts, individual service gratuities will be left to your own discretion.
* Please let us know if you are pregnant, as some services are not available during your first trimester. Please alert our staff of any health concerns you may have upon making your reservations.
* A major credit card is required to reserve an appointment. WE ARE CURRENTLY UNABLE TO ACCEPT CASH OR CHECKS FOR PAYMENT OF SERVICES.
* The whirlpool and steam room is complimentary to you the day of your appointment. If you do not have an appointment and would like to use the steam room and whirlpool there is a day pass available at the spa front desk for $35 (excluding Saturdays).
* To maintain the tranquility and peaceful ambiance in our spa we do request that you turn off all cell phone devices before you enter the locker room.
* If you must cancel your appointment we will be delighted to reschedule your appointment for you.
* Spa hours, services & charges are subject to change without notice.
* If you are unable to reach someone directly, please feel free to leave a voicemail at 334-481-5210.